We want you to be completely satisfied with your purchase on Jojo Direct.

You may return all products within 45 days of delivery.

You can initiate a return or a refund on items request a return or a refund by contacting support and Jojo Direct Support will be ready to assist.

We aim to process all requests within 72 hours upon receiving. Refunds are issued back to the original form of payment used to purchase the order.

At this time, Jojo Direct cannot refund, reimburse, cover, or otherwise be responsible for any fees not paid to Jojo Direct. This includes any customs taxes or VAT as well as any return shipping costs you may incur in the refund process.

For all orders with incorrect colors, the customer must send back to Jojo Direct Returns Facility in order for them to be given correct color.